🎓 Frequently Asked Questions (FAQ)

🏠 1. Hostel Facilities

🏡 1.1 How can I apply for hostel accommodation?

✅ Students must apply at the beginning of the academic year through the Student Welfare Division.
✅ Selection is based on financial need, distance, and eligibility criteria.

❌ 1.2 I was not selected, but I know others who submitted fraudulent documents. What should I do?

⚠️ The university strictly follows official documentation in the selection process.
📌 If you were unfairly rejected, you MUST submit an appeal for reconsideration.

🔍 1.3 I entered my Form ID and NIC ID, but I cannot check my selection status. What should I do?

❗ If you see "No Data Found," you may have filled the wrong form [Please email to oneuok@kln.ac.lk].
📌Students MUST appeal and fill out the correct form.

♿ 1.4 I have a disabled sibling and a low family income. Can I reapply?

✅ Yes, you may appeal with medical reports and financial documents for reconsideration.

⏳ 1.5 I was selected for the hostel but couldn't register. What should I do?

⚠️ Inform the Student Welfare Office immediately!
📌 Your allocation will be held for one week—make sure to register before the deadline.

💰 2. Financial Assistance

🎓 2.1 What types of financial aid are available?

• 🏅 Mahapola & Bursary Scholarships

📝 2.2 How can I apply for Mahapola or Bursary scholarships?

📌 Contact Student Welfare division.

🤝 2.3 What if I face financial difficulties during my studies?

✅ Contact the Student Welfare Division for emergency assistance.

🚆 3. Train Season Tickets

🎟️ 3.1 How can I get a train season ticket?

📌 Forms are provided during the first 10 days of each month.
🎟️ Once you receive the form, you can purchase the season ticket at the train station.

❌ 3.2 Are hostel students eligible for a train season ticket?

🚫 No, students with hostel facilities are NOT eligible.

🏥 4. Health & Medical Services

🏥 4.1 What medical services are available?

✅ Free medical consultations and basic treatments at the University Medical Center.

🧠 4.2 How can I get psychological counseling?

💡 The Student Counseling Service provides free and confidential support.

🚑 4.3 What should I do in a medical emergency on campus?

🏥 Visit the University Medical Center or contact university security.

🏆 5. Student Support Services

💼 5.1 Does the university provide career guidance?

✅ Yes, the Career Guidance Unit offers career counseling, workshops, and internships.

♿ 5.2 Are there facilities for differently-abled students?

✅ The university ensures accessibility, including special accommodations and wheelchair-accessible facilities.

📩 5.3 How can I report a student-related issue?

📌 Contact the Student Affairs Division or submit a formal complaint through the Welfare Office.

📞 6. Contact & Support

📢 6.1 Where can I find the latest updates?

✅ Check Welfare.kln.ac.lk and university notice boards for announcements.

🔎 Need Further Assistance?

📌 If your issue is not covered here, please contact the Student Welfare Division or email kasunf@kln.ac.lk or visit Welfare.kln.ac.lk for more details.